Refund policy: no refunds granted once credit card is entered into a reservation and/or passenger; does not complete cardholder verification, is not in vehicle within 2 minutes of driver arrival, or if passenger behavior affects driving conditions. Any alterations other than what is in verbal or written confirmation from Rapid Ryde LLC  such as poor or zero communication to Rapid Ryde LLC, unscheduled detours or wait time on behalf of the passenger may only be granted at driver's discretion. Please limit wait time to no more than 2 minutes otherwise the driver may cancel and a $5 rebooking fee may apply and you may be connected with another driver.  Wait time and additional stops may incur additional charges. Please contact your dispatcher (800) 764-9036) to make any changes to your confirmation. No payments made inside the vehicle. Driver discretion to let passengers ride in the front passenger seat and window cracked or open.. Services may be completed by a third party independent contractor.  Rates are dynamic and not guaranteed as traffic conditions, time of day and other factors may affect the final rate. Card holder is responsible for requesting a rate estimate. Customer authorizes Rapid Ryde LLC to charge a rate estimate authorization on card prior to driver arrival to ensure availability of funds and to secure services.